CANCELLATION POLICY
All agreements may be terminated with or without cause by either party
upon thirty (30) days written notice. All services provided in advance
will be charged upon early termination. 100% or partial refund if we
have not fulfilled our obligations to deliver the work required under
the agreement.
Read Soujanya Utsav reserves the right to cancel any agreement on
projects that are abandoned or lay dormant for more than 30 days with or
without notice.
Refund Policy
In line with providing our customers with the best quality and client
experience, we have established a considerate cancellation & refund
policy.
We plan each project by dividing work into milestones.
All projects begin with a complete discovery/analysis and creation of a
scope of work document. This is done to make sure that both parties have
complete understanding of the work required and thus eliminate the
potential for project cancellations, reversals, or disputes.
As there is time spent to achieve every milestone and complete every
module, a refund is not be possible for work already completed.
In the event of a project terminated on a mutual basis, the client has
control of all completed work and any payment for further development
will become void. No previous payment or deposit would be refunded.
No payment will be refunded once the client approves mock-up designs and
we move into the development phase of the project.
There are no partial refunds for projects mid way through a milestone
phase. No cancellations are entertained for services that our marketing
team has offered on special occasions. These are limited time offers and
cannot be cancelled. Digital marketing packages are not refundable, but
the client may cancel with a notice written 30 days in advance.
We do not offer refunds on deposits or payments for projects that are
abandoned or lay dormant for more than 30 days.